📜 General Terms and Conditions (GTC)
These General Terms and Conditions (GTC) apply to all orders placed through our online shop Valissen.
1. Scope
The business relationship between the customer and Valissen is exclusively subject to the following GTC in the version valid at the time of the order.
2. Contracting Party
The purchase contract is concluded with:
Valissen
Email: support@valissen.com
3. Conclusion of Contract
The presentation of the products in our online shop does not constitute a legally binding offer, but rather a non-binding invitation to place an order.
By clicking the "Buy Now" button, you place a binding order.
Confirmation of receipt of your order will be sent via automated email immediately after submission.
4. Prices and Payment Terms
All prices are final prices in euros and include VAT. The prices valid at the time of the order apply.
Accepted payment methods:
Credit card (Visa, MasterCard, American Express)
PayPal
Apple Pay / Google Pay
5. Shipping and Delivery
We ship worldwide. Delivery times vary depending on the delivery address and are typically 5 to 25 business days.
Further information can be found in our shipping policy.
6. Right of Withdrawal
Consumers have a statutory right of withdrawal. Detailed information can be found in our cancellation policy.
7. Retention of Title
The goods remain our property until full payment has been received.
8. Warranty
The statutory warranty rights apply. In the event of defects, you are entitled to repair, replacement, a reduction in price, or withdrawal from the contract.
9. Liability
Saint Élysée is fully liable for damages resulting from injury to life, body, or health, as well as in cases of intent or gross negligence.
In cases of slight negligence, liability is limited to the breach of essential contractual obligations (cardinal obligations).
10. Data Protection
Information on the processing of personal data can be found in our Privacy Policy.
11. Applicable Law
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
12. Contact
If you have any questions or concerns about your order, you can reach us at:
📧 support@valissen.com